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How to Record and Download MARC Data Logs

MARC® autonomous carts include a remote data logging feature that helps the MūL Technologies support team identify and troubleshoot technical issues. By recording MARC's activity while recreating a problem, you can provide our team with valuable information to better understand what's happening and determine the next steps.

In this step-by-step video, we'll show you how to select the appropriate logging level, start and stop a recording, download the log file to your laptop, and securely share it with our support team. The process takes just a few minutes and helps us diagnose issues more efficiently.